Privacy, and Data Policy

Rich Prize explains on this page how we collect, use, and protect personal information when you interact with our services. The following privacy policy describes the categories of data we process, the purposes for processing, and the safeguards we maintain to protect your privacy. Our aim is to provide clear, practical information about how your details are handled, how you can exercise your rights, and what steps we take to keep data secure while providing access to our casino and sportsbook features.

Types of data we collect

Personal data

Information that identifies you directly or indirectly is collected when you register, verify your account, or contact support. This includes name, date of birth, email address, phone number, identity documents required for verification, and any communication records. Personal details are used only for legitimate operational, legal, and compliance purposes.

Technical data

Device and connection information is gathered automatically when you use our platform. Examples include IP address, browser type, operating system, device identifiers, and usage logs. These data help us maintain service availability, improve functionality, and detect suspicious activity or abuse.

Transactional data

Records of deposits, withdrawals, bets, game history, and bonuses are retained to support account management, payment processing, dispute resolution, and regulatory compliance such as anti-money laundering and responsible gaming checks.

How we use information

Collected data is processed to operate and improve our services, manage accounts, verify identity, and process payments. Data also supports fraud prevention, regulatory obligations, security monitoring, and customer support. Where permitted, aggregated or anonymized information may be used for analytics to enhance system performance without identifying individual users.

Data protection and security practices

We apply administrative, technical, and physical measures to protect data from unauthorized access, alteration, disclosure, or destruction. Encryption is used for data in transit and where appropriate at rest. Access to personal information is limited to authorized personnel who require it to perform their duties, and routine audits and reviews are conducted to maintain security standards.

Cookies and tracking technologies

Cookies, web beacons, and similar technologies are used to support essential site functions, remember preferences, analyze usage patterns, and detect fraud. You may manage cookie preferences through your browser or account settings. Functional and security cookies are necessary for core services, while analytics cookies assist in performance monitoring.

User rights - access, correction and deletion

Users may request access to their personal data, ask for inaccurate information to be corrected, or request deletion where retention is not required by law. Requests can be made to our support team and will be handled in line with applicable legal obligations, subject to verification and any statutory retention requirements for compliance or dispute resolution.

Data sharing and third parties

We share personal information with service providers, payment processors, and verification partners as needed to deliver services, comply with law, and prevent abuse. Third parties are bound by contractual obligations to protect data and only process it according to our instructions. Information may also be disclosed in response to lawful requests from authorities.

Updates to this privacy policy

Policy revisions may occur to reflect legal, operational, or technical changes. Material updates will be posted on this page with an effective date. Continued use of our services following publication indicates acceptance of the revised policy, and users are encouraged to review this page periodically