Responsible Gambling Policy

At Rich Prize we take responsible gambling seriously. We want every player to enjoy games and sports betting in a controlled, safe way, so we provide clear options and practical support to manage play. This page explains the principles we follow, the tools you can use, how to recognise risky behaviour, and where to get further help.

Player protection principles

We promote safe play by making limits and account controls available, protecting account data, and responding promptly when a player asks for help. Our aim is to reduce harm by encouraging informed decisions, preventing underage play, and making it easy to pause or stop activity when needed.

Activity-control tools

You can choose from a range of controls to manage how you play. Typical options include deposit limits, loss limits, time-outs, temporary account breaks and self-exclusion. These measures can be applied for short periods or longer terms depending on your needs. If you are unsure which option suits you, contact support and we will explain the available choices and help apply them.

Deposit limits and loss limits

Setting deposit and loss limits is an effective way to keep spending within your budget. Limits can usually be set on a daily, weekly or monthly basis and adjusted over time. We recommend starting with amounts you can afford to lose and reviewing limits regularly. If you need assistance reducing or removing limits, our support team can help with that request.

Time limits and account breaks

Time limits and temporary breaks help prevent extended sessions and impulsive play. You can take short breaks, enforce session reminders, or request a longer cooling-off period. Taking regular breaks is a simple way to stay in control and keep gambling a recreational activity rather than a compulsion.

Self-exclusion

Self-exclusion is available for players who want to stop gambling for a defined period or permanently. If you choose this option, we will suspend access to your account and provide information on next steps. To start self-exclusion, contact our support team and we will guide you through the process and confirm the exclusion in writing.

Signs of problematic behaviour

Warning signs include chasing losses, spending more time or money than intended, borrowing money to gamble, neglecting responsibilities, or feeling anxious about gambling. If you notice these signs in yourself or someone close to you, consider using limits, taking a break or seeking external advice.

Practical tips for staying in control

Set a realistic budget before you play, use deposit and loss limits, remove saved payment methods, avoid gambling when stressed or upset, and take regular breaks. Share your intentions with a friend or family member who can help you stick to your plan.

Professional help and support

If gambling is causing problems, please seek professional support or local assistance services. We cannot name specific organisations here, but we can provide general guidance and apply account restrictions on request. Contact our support team at any time for confidential help with account controls and next steps.